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Institutional Biosafety Committee Program (IBCP) Customer Service Feedback
The IBCP office aims to provide exceptional service to all its customers.
The feedback you provide, telling us how well we are meeting your needs and how we might improve our service, will be sent to the IBCP Director and used to assess and enhance our customer service efforts.
You may choose to remain anonymous or provide your name, which would be used to review our records to further assess our service.
IBC Protocol Number (optional):
IBCP staff member(s) was courteous:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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IBCP staff member(s) was helpful:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Disagree
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Service was prompt:
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
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I found the IBC website to be user-friendly:
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
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I found the information I needed from the IBC website:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A
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My overall experience was positive:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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Overall, my needs and/or expectations were met:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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If you would like to provide feedback for a particular staff member, please do so here:
Please provide any recommended improvements here:
Additional comments or suggestions?
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