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Research Integrity and Scholarly Excellence Lecture Series

The Division of Scholarly Integrity and Research Compliance and the Grado Department of Industrial and Systems Engineering (ISE) are hosting the next Research Integrity and Scholarly Excellence (RISE) Lecture Series on April 22, 2024.

Guest speaker Mallory Freeman, vice president of enterprise data and analytics at United Parcel Service (UPS) and ISE alumna, will discuss the ethical application of artificial intelligence to build technology and operationalize data.  

AI is transforming the way businesses operate, and UPS is no exception. At UPS, Freeman leads a team of data, analytics, and AI professionals who are responsible for developing and deploying AI solutions across the enterprise. In this lecture, she will share how UPS is using AI to optimize its operations, enhance its customer experience, and create new value propositions.

One of the key challenges of AI is ensuring that it is aligned with the business goals, ethical standards, and regulatory requirements. To address this challenge, UPS has developed a framework called AI Guardrails, which defines the principles and best practices for designing, testing, and monitoring AI solutions. Freeman will explain how AI Guardrails help UPS to make sure that its solutions are ethical, compliant, and secure throughout the entire AI Product Lifecycle. She will also highlight the importance of a culture of responsibility, which is core to UPS.

Another challenge of AI is operationalizing it at scale and speed. Freeman will discuss how UPS is leveraging cloud, edge, and IoT technologies to deploy AI solutions in real time and in various environments. She will also share some of the use cases and outcomes of AI at UPS, such as improving network efficiency, reducing emissions, preventing package damage, and personalizing customer interactions.

The virtual event is open to the Virginia Tech community and can be attended in-person or online via zoom.

If you are an individual with a disability and desire an accomodation, contact Samantha Brodie at 540-231-4931 or during regular business hours at least 10 business days prior to the event.

Research Integrity and Scholarly Excellence Lecture Series

Apr. 22 | 9:30 - 10:30 a.m.

Steger Hall, Steger Hall Conference Center, Virginia Tech
1015 Life Science Circle
Blacksburg, VA 24061

Guest Speaker

Mallory Freeman

Freeman, vice president of enterprise data and analytics at UPS, is empowering leaders to make better decisions leveraging data and analytics and build technology that unlocks solutions through innovation and democratizing data.

Freeman holds a bachelor’s degree in industrial and systems engineering from Virginia Tech, a master’s degree in operations research from the Massachusetts Institute of Technology, and a Ph.D. in industrial engineering from the Georgia Tech.

While working on her Ph.D. at Georgia Tech, Freeman spent four years a consultant for the United Nations World Food Programme on humanitarian supply chain optimization, which ultimately contributed to the 2021 INFORMS Edelman Award-winning Optimus project. This work is featured in Freeman’s 2016 TED Talk, “Your Company’s Data Could Help End World Hunger.”

About this series 

Each semester, the Division of Scholarly Integrity and Research Compliance invites a notable scholar or subject matter expert to share their ideas on ethical issues that are shaping the future of scholarship and the research enterprise. The goal of this lecture series is to foster ethical scholarship, explore a diversity of perspectives about the roles and responsibilities of scholars and researchers, and reflect on the ethical impact of our work in the modern world.